WeHome Terms & Conditions


Wehome, Legal Home Sharing  Platform of Korea
(Effective date: April 1, 2020 )
Article 1 (Purpose)

Terms and conditions here is to define users’ rights, obligations and responsibilities when using the Internet and mobile service (hereafter referred to as “Service”) provided by Wehome Home Sharing Platform  (hereafter referred to as “Wehome”) run by Wehome Inc. (hereafter referred to as “Company”).

Article 2 (Definition)

“Wehome” is a virtual marketplace set by Wehome Inc. where the goods or services can be purchased through communication facilities, also define the business provider who is administrating the site. “Users” are both members and non­members who are using the services provided by “Wehome” according to this terms and conditions by visiting the “Wehome” website. “Member” is a person who registers with the site by providing his/her personal information, who is constantly provided the information of “Wehome” and who can continuously use the services provided by “Wehome”. “Non­member” is a person who uses the services provided by “Wehome” by not registering as a member. “Guest” is a member who books accommodations through Wehome. “Host” is a member who rents accommodations for guests through Wehome. “Guest fee” is the fee which host pay to company. “Contents” is all kinds of guest introduce, review, photos, videos etc. uploaded on Wehome by hosts and guests.

Article 3 (Statement and Modification of Terms and Conditions)

“Wehome” should post the content of this terms and conditions, name of the company, business address, name of the representative, enterprise registration numbers, contact information (telephone numbers, fax, e­mail address and etc.) at the main page of Wehome for the user’s’ convenience. “Wehome” reserves the right to modify this terms and conditions within the bounds of the relevant laws including Regulation of Standardized Contracts Act, Framework Act on Electronic Transactions, Electronic Signatures in Global and National Commerce Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., Act on Door To Door Sales, etc. and Consumer Protection Law. When “Wehome” modifies its terms and conditions, it should be announced the effective date of the new terms and conditions and explain the reason for the modification with the current terms and conditions from seven days to one day before the effective date. Also unless user oppose about new terms and conditions in 4 weeks after notifying new terms and conditions via email, “Wehome” consider it as agreed. When “Wehome” modifies its terms and conditions, modified terms and conditions will be valid only for the contracts made after the effective date which means the contracts made before the effective date follows the conditions written in previous terms and conditions. However, if the user who already made a contract with “Wehome” before the modification wants to follow the modified terms and conditions, he/she can send a message to “Wehome” during the prior notice period in accordance with the Article 3 and he/she can follow the modified terms and conditions if only “Wehome” agrees on it.

Article 4 (Providing and Changing of Services)

“Wehome” provides the services listed as below. Provide information about the goods or services and make the purchasing contract, delivery or shipping of the goods or services purchased and contracted, provide other services “Wehome” arranges. If there are any technological changes, “Wehome” can change the content of its providing goods and services for the upcoming contract. In this case, Wehome should announce the changed content and the providing date of changed goods and services on which the content information of current goods and services are posted from seven days before the providing date. If “Wehome” changes the content of services due to the reason of their being sold out or due to the reason of any technological changes after the contract with the user has already been made, “Wehome” should compensate the user’s loss caused by changed services. However, if the loss was not “Wehome”s fault, “Wehome” has no responsibility to compensate the loss. “Wehome” provides the platform where users can upload their content and interconnect with other users and original content provider takes responsibility of the content uploaded by users.

Article 5 (Halt Services)

“Wehome” can halt services temporarily when events such as checking and fixing communication facilities like computers, or the facilities breakdown, or loss of communication occur. “Wehome” can halt services temporarily when there is uncontrollable force like natural disaster. When “Wehome” halts its services due to the reasons mentioned in Clause 1, it should notify users of halt services in accordance with the methods discussed in Article 8. “Wehome” should compensate the user’s or the third parties’ loss caused by temporary halt services caused by reasons in Clause 1. However, if the loss was not “Wehome”s fault, “Wehome” has no responsibility to compensate the loss.

Article 6 (Account Registration)

User should apply for account registration by filling in the form established by “Wehome” with member information and by declaring one’s agreement with this terms and conditions. As Clause 1, “Wehome” accept users who applies for membership and does not involved as below. If an applicant has lost one’s membership before in accordance with Clause 3, Article 7, however if at least three years has passed since the applicant lost one’s membership in accordance with Clause 3, Article 7 and if the applicant is allowed to apply for account registration by “Wehome”, one can be accepted. If there are any false, omitted or misfiled information. When the applicant is judged to be unsuitable to be a member of “Wehome” in terms of its technological issues. Account registration is completed at the point when approvement of “Wehome” is sent to a member. When there are any changes on registered information in accordance with Clause 1, Article 15, a member should notify “Wehome” of the changes through e­mails and other contact methods immediately.

Article 7 (Cancel and Loss of Membership)

A member can ask “Wehome” to cancel the membership at anytime he/she wants, and when asked “Wehome” should cancel one’s membership immediately. However, a member should complete, withdraw or cancel on­going contract of all the products before asking to cancel the membership and one should take responsibility of all disadvantages caused by contract withdrawal or cancel. Also a member should take all responsibility of the disadvantages caused by canceling one’s membership and a company can take back any additional advantages provided to its member. “Wehome” can limit or halt membership when a member is under the one of issues listed below. Member may lose the membership by “Wehome” if one filled the false information in the account registration form, if one doesn’t make the payment of purchased goods and services on “Wehome” or doesn’t pay the bill which should be paid by a member in terms of using “Wehome” services until the due date, if one threatens the discipline of E-commerce by interrupting other people’s using of “Wehome” services or illegally using other people’s information, if drives members to other website’s traffic after selling,buying the personal information, if left faulty review about host, guest, accommodations, to distort the clarity of the services

Article 8 (Notifying Members)

“User” takes responsibility of provide a basic information and writing an exact information. ‘user’ can write the additional information following Wehome information policy. ‘user’ should not enter the unrelated information. ‘Wehome’ can delete or ban to publish without notice which is considering as not related to the services or faulty information. ‘Host’ does not pay for registration of the accommodations. ‘Host’ takes responsibility of not invade the rights of the third party with information of accommodation. ‘Host’ who rent the accommodation via ‘Wehome’ have obligation of following related regulation by the nation or the local government. ‘Host’ must get an official permission of accommodations business or Hanok experiential business following Tourism Promotion Act Article 2 Clause 6 or Foreign City Tourism Accommodations and Rearrangement of Agricultural and Fishing Villages Act Article 2 Clause 16. Also, ‘host’ has the obligation not to cause harm to neighbours near the accommodations.’user’ use the services after checking clearly the terms and conditions of business. ‘user’ takes all responsibility of risk and lose occurred by not checking the terms and conditions. ‘user’ must use his/her own name for using purchase method of business. ‘guest’ should pay the accommodation fee and service fee with his/her own name. ‘host’ should be paid the accommodation fee with bank account of his/her own name. All the responsibility of loss or damage of company or owner of payment method is on ‘user’ due to using the other’s name or payment method and enter the other’s payment informations. ‘Wehome’ may check the user’s right of using and completion of payment and able to stop or cancel before checking right of use and completion of payment. In case of minor’s made a contract and a legal representative does not agree with it, minor him/herself or a legal representative can cancel the contract. ‘Wehome’ can cancel the payment of minor without the agreement of the legal representative. The responsibility of paying tax legally made by rental the accommodation is on ‘host’. ‘host’ has the responsibility of rent the accommodation in consented condition during the contracted period. ‘user’ should not contact or get link linked to other contents before the deal is done.

Article 9 (Contract establishment, cancellation, fee)

‘Guest’ can request of contract by clicking booking request or reservation after agree on date, payment method, terms and conditions when he/she choose the accommodation on ‘Wehome’. ‘Host’ or ‘Wehome’ does not take responsibility or obligation of contract reservation since contract reservation does not mean contract establishment. ‘guest’ should pay the amount of accommodation fee and the guest service fee estimated by ‘Wehome’. Guest service fee can be check when you send reservation request. Only the reservation request confirmed and have an effect after checking payment is completed. Reservation completed by confirmed by ‘host’ with clicking accept button and it will be notify to guest. If ‘host’ does not accept or refuse in 24 hours of legitimate reservation request, its contract will be stopped and expired. The amount of money that ‘guest’ paid to ‘Wehome’ will be refund if ‘host’ does not accept the reservation or reservation is expired. If ‘guest’ cancel the confirmed reservation, the amount of money that ‘guest’ paid will be refund following cancel policy made by ‘host’ and agreed by ‘guest’. However, the service fee will not be refund. The standard cancellation policy is divided to flexible, normal, strict. https://www.Wehome.com/page/cancellation_policy. ‘host’ takes responsibility of loss and cost of ‘guest’ if ‘host’ cancel the confirmed reservation. ‘Wehome’ transfer the money except ‘host’ fee to account that ‘host’ set up as the completed contract and after 24 hours of ‘guest’ check-in. ‘Host’ can set up the specific date of transfer if there is special agreement with ‘Wehome’. ‘Wehome’ inform the ‘guest’ service fee and ‘host’ service fee on ‘Wehome’ website. http://Wehome.com/ko/page/service_fee. ‘Wehome’ can ask the charge with additional service reservation management, guest support, promotion, etc., in case of ‘host’s ask.

Article 10 (Contract Conclusion)

‘Wehome’ does not set up for contract term of ‘user’. ‘user’ contract can be done without notice. The contract already made is active even though the contract is finished. ‘Wehome’ does not take legal responsibility of minor infraction about duy of accompany, speculative concealment, guarantee of service quality, request based on service quality, reward request due to the risk of life, body, health. This also includes ‘Wehome’ staffs, manager and staff hired by ‘Wehome’ and deputy.

Article 11 (Personal Information Protection)

“Wehome” collects the least amount of users’ personally identifiable information required to fulfill the purchasing contract. Listed below are the must be filled and others which are not on the list are optional. Name, Address, Telephone/Cell­phone numbers, E­mail address, Password (only members) “Wehome” needs approval of the concerned users when it has to collect user’s’ personally identifiable information. Collected information should not be used for other purposes, nor should it be provided to third parties without the agreement of concerned users and “Wehome” takes all responsibility of the information. However, there are exceptions listed below. Giving the least amount of user’s personal information (name, address and telephone/cell­phone numbers) to a delivery company for the delivery. Providing personal information in a form of which cannot be able to identify certain individuals for the purpose of statistic compiling, academic research and market research. When “Wehome” should get approval of the users in accordance with Article 2 and Article 3, it should state or notify users of relevant factors written in Clause 3, Article 16 of Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. such as identity of the Personal Information Manager (position, name and contact information), the purpose of collecting and using personal information, information related to providing collected personal information to the third parties (recipient, purpose of providing the information and content of providing information) and etc.. And users can withdraw this approval at any time they want to. Users can ask to read or correct the error of their personal information collected by “Wehome” at any time and “Wehome” should take necessary actions immediately for users’ requirement. If users ask to correct the error of their personal information, “Wehome” should not use the concerned personal information until it corrects the error. “Wehome” should limit the number of administrator and keep the least number of them in order to protect personal information and it should take all responsibility for the loss of users caused by missing, robbery, leakage or forging of personal information including credit cards and bank accounts. “Wehome” or any other third parties provided with personal information from “Wehome” should destruct the concerned personal information immediately after achieving the purpose of collecting or being provided with the information

Article 12 (Responsibility of “Wehome”)

“Wehome” should not do any actions banned from the laws or from this terms and conditions and nor should do any actions against good public order and customs. “Wehome” also has to do its best for sustainable and stable provide of the goods and services in terms of this terms and conditions. “Wehome” should establish security system to protect its users’ personal information in order for the users’ to use the Internet services safely. “Wehome” should take responsibility to compensate the loss of users when it made unfair labeling and advertising on its goods and services in terms of Article 13 of Act on Fair Labeling and Advertising. “Wehome” shouldn’t send for profit commercial e­mails which users do not want.